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He transitioned to Ally Financial in 2006. In 2014, he embarked on a mission to redefine fixed operations consulting. Most customers won’t defect because of a single bad experience or even multiple bad experiences if the car doesn’t get fixed,” says Brooks. Technicians are in the car business. The vision was clear.
Juan Niebles, Ally’s senior director of auto sales, presented Abinion, a general manager at Fox Valley Volkswagen, which has been owned by Abinion’s family since 2006, with the award during the National Association of Minority Automobile Dealers (NAMAD) annual conference.
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