AutoSuccess

JUNE 10, 2024

Robert Brooks, senior fixed operations product manager at Ally Financial, is helping lead the charge to help dealers retain customers and keep them coming back for service and repairs. He transitioned to Ally Financial in 2006. He sees several prevailing challenges that hinder customer retention in dealership services.

Service Advisor 52

Service Advisor Consulting Management Education 52

Tire Review Magazine

OCTOBER 4, 2023

Black’s Tire ­­­­­vice president of sales/marketing, managing director ownership group. Our business and our teammates and our customers are all No. The youngest brother, Jeremy, who helps overlook the commercial side of the business, joined the Black’s team full-time in 2006 after attending North Carolina State University. “My

Apprenticeship 116

Apprenticeship Trucking Automotive Technician Automotive 116

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96

IT Retail Customer Service Management 96