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I worked for the Mercedes dealership for a few years before eventually opening my own autorepair shop. On top of that, my wife and I were terrible at managing our personal finances. They were a coaching company for autorepair shop owners. In 2008, a 7-month long road construction project put us out of business.
In the autorepair industry, trust is the cornerstone of our service promise, and the stronger the trust factor is at your shop the more effective your service promise will be. First, you know if they padded their resume and whether they went to college or not. The background check needs to go only as far as the next family gathering.
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