Brake & Front End

OCTOBER 28, 2024

If the service advisor has a KeyReader pad on their desk, initial vitals can be obtained from the key. If the vehicle has a Display Key, the owner can view the recommended services and vehicle status on the key’s LCD display. It’s the electronic equivalent of having a service advisor along for the ride.

Service Advisor 130

Service Advisor Oil Change Vehicle Electronics 130

Tomorrow's Technician

NOVEMBER 7, 2024

If the service advisor has a KeyReader pad on their desk, initial can be obtained from the key. If the vehicle has a Display Key, the owner can view the recommended services and vehicle status on the key’s LCD display. In 2013, BMW predicted that car keys could be used for other tasks than starting the vehicle.

Service Advisor 130

Service Advisor Vehicle Car IT 130

Shop Marketing Pros

AUGUST 6, 2024

We see shops that are loved because they are the nicest people, have loaner cars, fix problems other shops can’t, and because they’re cheap. Go look at your service advisors and technicians and truly look at how they’re dressed and groomed. We talked about how our service advisors wore dress shirts and ties.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130