Tire Review Magazine

JUNE 7, 2024

If there’s an embodiment out there that fits the description of “manager I want to work for,” Cole Fraser, regional manager at Black’s Tire & Auto Service, might be it. From there, gradually Dad would bring me inside to tackle customer service.”

Management 105

Management Education Customer Service IT 105

Shop Marketing Pros

AUGUST 6, 2024

They do quality work” “They give great customer service” “Pricing was better than the dealership” “Communication was top-notch” “They fully addressed the issues that needed to be addressed” “Professional, knowledgeable, courteous, and most importantly HONEST” “Wow! Shop owners won’t get hung up on customer service or quality.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130

RepairSmith

NOVEMBER 30, 2023

Check for VCM problems: They’ll dismantle the intake manifold to access the rear cylinder’s VCM (Variable Cylinder Management) unit. If you’re planning to get a pre-owned Honda Pilot, you should avoid model years: 2003, 2005, 2009, 2011, 2013, and 2016. They’ll inspect the wiring for any signs of damage, wear, or fraying.

Check Engine Light 52

Check Engine Light Mechanic Emissions Check Engineering 52