Brake & Front End
OCTOBER 28, 2024
If the service advisor has a KeyReader pad on their desk, initial vitals can be obtained from the key. If the vehicle has a Display Key, the owner can view the recommended services and vehicle status on the key’s LCD display. It’s the electronic equivalent of having a service advisor along for the ride.
Tomorrow's Technician
NOVEMBER 7, 2024
If the service advisor has a KeyReader pad on their desk, initial can be obtained from the key. If the vehicle has a Display Key, the owner can view the recommended services and vehicle status on the key’s LCD display. In 2013, BMW predicted that car keys could be used for other tasks than starting the vehicle.
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Shop Marketing Pros
AUGUST 6, 2024
Go look at your service advisors and technicians and truly look at how they’re dressed and groomed. Kim and I just recorded a podcast with Michael Doherty , one of my service advisors from when we owned Peak Automotive, and it brought back a lot of memories. Walk out into your parking lot and look around.
DRIVE
JANUARY 31, 2025
In 2013, the shop rebranded as Exclusive Automotive, signifying a fresh chapter while honoring its roots. Just 5 years later, Micah, who had worked in the shop over school breaks as a teenager and trained as a service advisor at Ford, rejoined the team.
Tomorrow's Technician
FEBRUARY 21, 2025
A four-year apprenticeship under John Wanger gave Wimmer the foundation to open his shop, Wimmer Automotive, in 2013. Cars have been evolving dramatically, and I’ve realized the need for friendly, knowledgeable automotive technicians and service advisors, Wimmer explained.
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