Shop Marketing Pros

AUGUST 6, 2024

We see shops that are loved because they are the nicest people, have loaner cars, fix problems other shops can’t, and because they’re cheap. Go look at your service advisors and technicians and truly look at how they’re dressed and groomed. We talked about how our service advisors wore dress shirts and ties.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Customer Service Service Advisor 130

AutoSuccess

JUNE 10, 2024

With over four decades of experience in the automotive industry, Brooks’ journey through the automotive sector goes back to his tenure as a service advisor, service manager and director across various manufacturers. In 2014, he embarked on a mission to redefine fixed operations consulting. The vision was clear.

Service Advisor 52

Service Advisor Consulting Management Education 52

Alex's Autohaus

MARCH 16, 2023

Since its debut in 2014 as a replacement for the N20, the B48 has proved itself worthy of holding the designation as Mini’s 4-cylinder motor. It’s powered Mini’s best cars of the decade, such as the John Cooper Works GP and Clubman JCW. The BMW-made B48 engine has become a mainstay in the Mini brand.

Engineering 52

Engineering Emissions Testing Service Advisor Preventative Maintenance 52

AutoSuccess

FEBRUARY 16, 2024

Car Dealer’s Daughter Church was born into a family of dealers. Then, in 2014, the dealer line continued when Church opened Volkswagen of Marion. So, as a GM, it’s very important to me that my service manager knows that he is just as important as the person who manages my new and my used car inventory.

Management 52

Management Vehicle Emissions Testing Service Advisor 52