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From the Magazine: ‘Your customer is the most important part of your day’

Auto Service World

They don’t approach customer service with a transactional mindset — it’s a relationship that is formed over time, one in which trust is developed and secured, all while ensuring the customer is given what they need for their automotive service and repair shop to be successful. What do you think?’”

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NextGear Capital Adds New Executive to Leadership Team

AutoSuccess

Bryant has been with Cox Automotive since 2017. She has held various leadership roles on the retail side of the business as well as in the banking industry with Truist Bank, Wells Fargo and Bank of America, where she gained extensive experience in product implementation, operations management and customer service.

Banking 52
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BA Auto Care, Columbia Maryland’s Top Independent Auto Repair Shop Celebrates 45 Years of “Looking Out For You and Your Car”

BA Auto Care

Founded in 1978 as British American Auto Care by England native Brian England, the auto repair shop quickly established its reputation for quality auto repair backed by 5-Star customer service. It’s how we ensure the quality of our work and keep our customers coming back year after year.” “In

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AMRA in Undercar Digest January 2019

Automotive Maintenance and Repair Association

Service Providers Must Persevere to Benefit from Positive Trends As we begin the 2019 calendar year, there is plenty of excitement and opportunities relating to servicing today’s vehicles. Like last year, 2018 light-duty vehicle sales will be roughly 16 million units, which is off from 2017’s sales of 17.5

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6 Recurrent Dodge Charger AWD Problems (+How to Address)

RepairSmith

Dodge Charger Loses Power and Doesn’t Restart This issue mainly occurs in Dodge Charger 2014 to 2017 models where the cruise control wouldn’t shut off due to faulty front driveshaft bolts. You could visit a reliable dealership to bargain for units produced in 2009, 2010, 2016, 2017, 2018, 2019, 2020, and 2021.

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A global skills shortage that could see some of the most iconic vehicles in history lost

Lyons Garages

Is it just me or has the service industry in Ireland gone to the dogs? I’m convinced that the poor levels of customer service around the place is a side effect of all the vaccinations. “Write more things” you say, “I don’t get paid enough” I reply.

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Tesla Air Ride Service

Brake & Front End

The Model S Smart Air Suspension was an option in 2014, and it became standard for all Model S trims from 2017 to mid-2019. The four-corner system is similar to those found on European cars and trucks. The system uses an air compressor, reservoir and valve block that are all mounted in the trunk.

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