Cox study shows dealership service lanes losing market share, consumer trust
Auto Remarketing
DECEMBER 12, 2023
in the pre-pandemic 2018 survey. The service business continues to be a key part of any dealership operation,” Cox Automotive senior manager of market and customer research Vanessa Ton said in a news release. As a result, they’re bringing their vehicle in for service or maintenance more often: an average of 2.5
98 
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