Cox study shows dealership service lanes losing market share, consumer trust
Auto Remarketing
DECEMBER 12, 2023
Dealership service departments are not only losing market share to general repair shops — they’re also losing the trust of consumers, according to the latest research by Cox Automotive. in the pre-pandemic 2018 survey. The report showed dealership service lanes accounted for 30% of all service visits in the U.S.
98 
Let's personalize your content