Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
AutoSuccess
JANUARY 5, 2024
Owners are also visiting service centers more often, according to the Cox Automotive study: In 2023, the average owner had their vehicle in for service or maintenance 2.5 in 2021 (the last time the service study was released), but down from an average of 2.8 in 2018, before the pandemic. times a year, up from 2.3
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