Cox study shows dealership service lanes losing market share, consumer trust
Auto Remarketing
DECEMBER 12, 2023
General repair shops and service stations were a close second at 28%, with tire repair stores, body shops, specialists and other locations accounting for the rest. As a result, they’re bringing their vehicle in for service or maintenance more often: an average of 2.5 in the pre-pandemic 2018 survey. times with 2.8
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