Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
AutoSuccess
JANUARY 5, 2024
vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. in 2018, before the pandemic. down from 35% in 2021, with general repair and service stations a close second at 28%. Dealers are Preparing for an Increase in Electric-Vehicle Service Dealerships in the U.S.
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