Cox study shows dealership service lanes losing market share, consumer trust
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DECEMBER 12, 2023
General repair shops and service stations were a close second at 28%, with tire repair stores, body shops, specialists and other locations accounting for the rest. in the pre-pandemic 2018 survey. The report showed dealership service lanes accounted for 30% of all service visits in the U.S. times a year, up from 2.3
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