2018, General Repair and Tire Repair

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2018

General Repair

Tire Repair

Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops

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JANUARY 5, 2024

vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. in 2018, before the pandemic. down from 35% in 2021, with general repair and service stations a close second at 28%. New research released by Cox Automotive on the U.S. quick lube locations, service centers.)

General Repair

General Repair Automotive Services Automotive Electric Vehicles

Cox study shows dealership service lanes losing market share, consumer trust

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DECEMBER 12, 2023

Dealership service departments are not only losing market share to general repair shops — they’re also losing the trust of consumers, according to the latest research by Cox Automotive. in the pre-pandemic 2018 survey. The report showed dealership service lanes accounted for 30% of all service visits in the U.S.

General Repair

General Repair Electric Vehicles Vehicle Tire Rotations

Auto Repair Digest

Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops

Cox study shows dealership service lanes losing market share, consumer trust

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