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Check The Technical Service Bulletins

Tomorrow's Technician

Courtesy of Underhood Service by Kevin Wayne Over the last 28 years of being a technician, I have developed the habit of checking for and reading technical service bulletins at the forefront of the diagnostic process, especially when an unfamiliar vehicle exhibiting blatant or straightforward concerns comes into the shop.

Technical 130
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Updating Your TPMS Tools Regularly Matters

Tomorrow's Technician

Courtesy of Tire Review by Yanick Leduc Picture this: Mark, an experienced tire service technician, is on the phone with a technical support representative from his TPMS supplier, inquiring why his new sensors don’t seem to work properly with the 2019 Silverado he’s servicing. Tech support: “Is it a Silverado LD or the custom version?”

Software 130
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Is Mobile Service the Right Step for Your Shop?

DRIVE

In 2019, we started tracking how many calls we were getting for on-site work. Technical and Logistical Challenges Operating a mobile unit presents logistical hurdles. Additionally, advancements in mobile diagnostic tools and software are allowing technicians to handle more complex repairs on-site.