Remove 2020 Remove A Tech Remove Customer Service
article thumbnail

Auto Repair Scheduling Solutions

Automotive Management Network

Customers with cars that need service can be impatient to get them fixed and dissatisfied with any delays or excuses. Shop owners, dealing with concerns about the bottom line and tech shortages, walk a fine line between customer service and profitability. Is there a solution to this problem?

article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 98
article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96