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Is Automotive Service Advisor a Good Career? An Updated Guide for 2024

Automotive Training Centre

What Do Automotive Service Advisors Do? The main objective of the automotive service advisor role is to act as a liaison between customers at an automotive repair shop and the technicians who work on the vehicles. As a result, many drivers have opted for automotive repair services rather than replacement.

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Mitchell 1 Names Automotive Technology Outstanding StudentĀ 

Tomorrow's Technician

After his graduation in January 2026, he plans to work as an automotive service technician and aspires to become an instructor or own a repair shop. Rockney discovered his passion for automotive repair after receiving a 1997 Dodge Ram 1500 for Christmas in 2020.

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NKCā€™s Jack Stow A Real Vehicle Care RockStar

Tomorrow's Technician

Between those two amazing men, [Vetter and Helm], I learned the trade of automotive repair and, eventually, teaching automotive technology,ā€ Stow recounts. Stay tuned to learn more about Stowā€™s view of automotive education as it stands today. Stow at the award presentation for 2020 School of the Year.

Vehicle 130
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From the Coaches: Annual Marketing Planning

Shop Marketing Pros

In the spirit of ā€œeating your own dog foodā€, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. Very few Automotive Service and Repair Shops are qualified to do their own marketing, successfully.

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The Evolving Automotive Customer Experience

AutoSuccess

OEMs and automotive dealerships alike placed greater emphasis on Voice-of-the-Customer programs to capture and act on customer feedback. Sometimes, dealerships leverage BDC departments to handle these critical appointment conversations, however, many agents have little or no automotive repair experience.

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Gluesenkamp Perez on Right to Repair: ā€˜Show Up & Advocateā€™

Tomorrow's Technician

This led to a second right to repair law, in the form of a ballot referendum, which was overwhelmingly passed by Massachusetts voters in 2020. This most recent Right-to-Repair law gives repairers and consumers access to a vehicleā€™s telematics data, which was not included in that original agreement.

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Gluesenkamp Perez on Right to Repair: ā€˜Show Up & Advocateā€™

Brake & Front End

This led to a second right to repair law, in the form of a ballot referendum, which was overwhelmingly passed by Massachusetts voters in 2020. This most recent Right-to-Repair law gives repairers and consumers access to a vehicleā€™s telematics data, which was not included in that original agreement.