Automotive Training Centre

DECEMBER 6, 2023

If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.

Service Advisor 306

Service Advisor Automotive Services Automotive Automotive Repair 306

Tomorrow's Technician

JULY 31, 2024

Rockney is currently enrolled in the automotive technology program at the Advanced Technology Institute (ATI) in Virginia Beach, Virginia. After his graduation in January 2026, he plans to work as an automotive service technician and aspires to become an instructor or own a repair shop.

Automotive 130

Automotive Service Technicians Automotive Repair Automotive Services 130

Shop Marketing Pros

NOVEMBER 1, 2023

In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. Very few Automotive Service and Repair Shops are qualified to do their own marketing, successfully. We have three recommendations.

Media 130

Media Management Automotive Repair Automotive 130

AutoSuccess

SEPTEMBER 5, 2024

OEMs and automotive dealerships alike placed greater emphasis on Voice-of-the-Customer programs to capture and act on customer feedback. These trends reflect an overarching movement toward more personalized, efficient and ethical automotive customer service practices, driven by technological advancements and evolving customer expectations.

Automotive 97

Automotive Customer Service Service Advisor Automotive Services 97