2020 Automotive Repair Customer Service 
Automotive Training Centre
DECEMBER 6, 2023
What Do Automotive Service Advisors Do? The main objective of the automotive service advisor role is to act as a liaison between customers at an automotive repair shop and the technicians who work on the vehicles. Service advisor training will prepare you to meet the demands of this dynamic career.
Shop Marketing Pros
NOVEMBER 1, 2023
In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. Very few Automotive Service and Repair Shops are qualified to do their own marketing, successfully.
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AutoSuccess
SEPTEMBER 5, 2024
Dealers still have an increased focus on delivering personalized experiences using customer data and AI. Shoppers demanded real-time customer service and dealers answered. OEMs and automotive dealerships alike placed greater emphasis on Voice-of-the-Customer programs to capture and act on customer feedback.
Tire Review Magazine
DECEMBER 11, 2024
Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.
Tire Review Magazine
DECEMBER 11, 2024
Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.
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