Shop Marketing Pros

NOVEMBER 1, 2023

In the spirit of “eating your own dog food”, we cannot preach to automotive repair shops about setting aside time to create their annual marketing plan if we do not do it ourselves. One of the things I advise clients to do is use their business management system and utilize the Referrals and Source feature. Coach Murray Voth.

Media 130

Media Management Automotive Repair Automotive 130

AutoSuccess

SEPTEMBER 5, 2024

With the introduction of software solutions utilizing chatbots or AI-driven natural language processing for inbound phone calls, the dealership’s customer service departments could support the increasing requirements for real-time engagement. Shoppers demanded real-time customer service and dealers answered.

Automotive 97

Automotive Customer Service Service Advisor Automotive Services 97

Tire Review Magazine

DECEMBER 11, 2024

In 2020, Best-One of Indy acquired more locations, including welcoming Best-One Fleet Service of Lafayette, based in Lafayette, Indiana, into the companys commercial line-up mix. According to Nick, there are a lot of great shops in Indiana that do automotive repairs, but its Best-One of Indys focus on people that makes it a Top Shop.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

In 2020, Best-One of Indy acquired more locations, including welcoming Best-One Fleet Service of Lafayette, based in Lafayette, Indiana, into the companys commercial line-up mix. According to Nick, there are a lot of great shops in Indiana that do automotive repairs, but its Best-One of Indys focus on people that makes it a Top Shop.

IT 96

IT Retail Customer Service Management 96