Remove 2020 Remove Automotive Services Remove Customer Service
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Is Automotive Service Advisor a Good Career? An Updated Guide for 2024

Automotive Training Centre

If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.

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VIP Tires & Service promotes Bob Guptill to market manager in Auburn, Maine

Tire Review Magazine

A VIP employee since May 2020, the company said Guptill previously served as manager in training and store manager at Auburn. He is an Automotive Service Excellence (ASE) Master Technician with 14 ASE certifications and was trained at VIP locations in Scarborough and Yarmouth.

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VIP Tires & Service promotes Bob Guptill to market manager in Auburn, Maine

Tire Review Magazine

A VIP employee since May 2020, the company said Guptill previously served as manager in training and store manager at Auburn. He is an Automotive Service Excellence (ASE) Master Technician with 14 ASE certifications and was trained at VIP locations in Scarborough and Yarmouth.

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From the Coaches: Annual Marketing Planning

Shop Marketing Pros

With customer service as the foundation of internal marketing, I am also advising my clients in the coming year to greatly enhance the employee experience. Very few Automotive Service and Repair Shops are qualified to do their own marketing, successfully. We have three recommendations.

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The Evolving Automotive Customer Experience

AutoSuccess

Dealers still have an increased focus on delivering personalized experiences using customer data and AI. Shoppers demanded real-time customer service and dealers answered. OEMs and automotive dealerships alike placed greater emphasis on Voice-of-the-Customer programs to capture and act on customer feedback.