2020 Automotive Services Customer Service 
Automotive Training Centre
DECEMBER 6, 2023
If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.
Tire Review Magazine
SEPTEMBER 29, 2024
A VIP employee since May 2020, the company said Guptill previously served as manager in training and store manager at Auburn. He is an Automotive Service Excellence (ASE) Master Technician with 14 ASE certifications and was trained at VIP locations in Scarborough and Yarmouth.
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Tire Review Magazine
SEPTEMBER 29, 2024
A VIP employee since May 2020, the company said Guptill previously served as manager in training and store manager at Auburn. He is an Automotive Service Excellence (ASE) Master Technician with 14 ASE certifications and was trained at VIP locations in Scarborough and Yarmouth.
Shop Marketing Pros
NOVEMBER 1, 2023
With customer service as the foundation of internal marketing, I am also advising my clients in the coming year to greatly enhance the employee experience. Very few Automotive Service and Repair Shops are qualified to do their own marketing, successfully. We have three recommendations.
AutoSuccess
SEPTEMBER 5, 2024
Dealers still have an increased focus on delivering personalized experiences using customer data and AI. Shoppers demanded real-time customer service and dealers answered. OEMs and automotive dealerships alike placed greater emphasis on Voice-of-the-Customer programs to capture and act on customer feedback.
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