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If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotiveserviceadvisor role. Due to significant economic changes in recent years, you may wonder whether serviceadvisor training is the right decision for you in 2024.
OEMs and automotive dealerships alike placed greater emphasis on Voice-of-the-Customer programs to capture and act on customer feedback. With all of that in mind, I propose that dealers revisit the foundation of every automotiveservice department customer interaction: “the initial appointment communication.”
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