Remove 2020 Remove Automotive Services Remove Software
article thumbnail

Auto Shop Managers Can Always Use More Training: Here’s Why

Auto Profit Masters

Automotive shop managers are an integral part of ensuring quality maintenance and repair services for the nation’s commercial and private passenger vehicles. Continual automotive shop management training helps to maintain business and revenue growth. Fuel pumps and water pumps likewise will become obsolete.

article thumbnail

The Evolving Automotive Customer Experience

AutoSuccess

Shoppers demanded real-time customer service and dealers answered. With the introduction of software solutions utilizing chatbots or AI-driven natural language processing for inbound phone calls, the dealership’s customer service departments could support the increasing requirements for real-time engagement.