Automotive Training Centre
DECEMBER 6, 2023
This front-facing role requires workers to interact with customers directly, greeting them as they come in, answering their questions, managing complaints, and advising them on which services suit their specific needs. Service advisor training will prepare you to meet the demands of this dynamic career.
AutoSuccess
MARCH 6, 2025
New vehicle inventories and days supply are steadily climbing, yet the real growth story lies in service and parts sales. Over the past four years, these areas have collectively surged $25 billion nationally, accounting for an impressive 50% increase since 2020.
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Tire Review Magazine
SEPTEMBER 29, 2024
VIP Tires & Service has promoted Auburn, Maine store manager Bob Guptill to market manager. A VIP employee since May 2020, the company said Guptill previously served as manager in training and store manager at Auburn. VIP said Guptill will continue to manage the Auburn location while also overseeing two Lewiston stores.
Tire Review Magazine
SEPTEMBER 29, 2024
VIP Tires & Service has promoted Auburn, Maine store manager Bob Guptill to market manager. A VIP employee since May 2020, the company said Guptill previously served as manager in training and store manager at Auburn. VIP said Guptill will continue to manage the Auburn location while also overseeing two Lewiston stores.
Auto Profit Masters
JULY 7, 2023
“We gave the customer base something they were lacking,” says Chris. Just as he’d hoped, his neighbors in Wichita were craving something more from their auto repair choices, and they responded to his mission to provide excellent customer service and skilled repairs. In 2020, the four shops did a combined $2.6 million.
Shop Marketing Pros
SEPTEMBER 18, 2023
Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop.
Automotive Management Network
APRIL 15, 2021
Almost no one wants a repeat of the summer of 2020 when no one went anywhere and concerts and festivals were all canceled. When the economy improves, though, that’s the time to make sure your customers understand why they chose you – because you are the best. Is your auto shop seeing the effect of the stimulus economy?
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