Automotive Training Centre
DECEMBER 6, 2023
If you’re searching for a career path that combines both interests in a rewarding, secure position, look no further than the automotive service advisor role. Due to significant economic changes in recent years, you may wonder whether service advisor training is the right decision for you in 2024.
Brake & Front End
JULY 15, 2024
Nominations are open for the AAPEX Service and Repair Awards that annually honor a shop owner, service advisor and technician for their extra efforts, exceptional work and commitment to professionalism within the past year. Service Advisor of the Year was awarded to Greg Damon, general manager, Sparks Tire & Auto, St.
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Shop Marketing Pros
SEPTEMBER 18, 2023
Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop. He has a point.
Automotive Management Network
JANUARY 1, 2021
2020 was a challenging year, and most people will be glad to see it in the rearview mirror. What do you want your shop to make in the first quarter as compared to the first quarter of 2020? There are many kinds of goals that you could set, but let’s take financial goals for example since 2020 was tough for so many small businesses.
Wrench
AUGUST 16, 2022
Rick joined Wrench’s Phoenix market in January of 2020, bringing with him his lifelong passion for fixing vehicles (30 years of it, to be exact). Wrench is proud to have service members like Rick putting in the hard work and dedication necessary to support his customers and teammates. All About Your Tech of the Week Rick L.
AutoSuccess
SEPTEMBER 5, 2024
In 2020, the Covid-19 pandemic accelerated years of digital transformation in a matter of months 3 , with most businesses either moving online or greatly expanding their digital channels for both sales and service simply out of necessity.
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