Cox study shows dealership service lanes losing market share, consumer trust
Auto Remarketing
DECEMBER 12, 2023
in 2023, down from 35% in the most recent previous survey in 2021. Dealerships were preferred by 31% of the respondents, down from 35% in 2021. The report from Cox Automotive said vehicle owners are driving more and holding onto their vehicles longer because of high vehicle prices and interest rates. in 2021 but down from 2.8
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