Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
AutoSuccess
JANUARY 5, 2024
vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. In 2023, dealerships accounted for 30% of all service visits in the U.S., down from 35% in 2021. in 2021 (the last time the service study was released), but down from an average of 2.8 Dealers are No.
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