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Roger’s Tire Service focuses on customer service and community relationships

Tire Review Magazine

Your first hint could be the fact that Roger, a tire industry veteran with over 35 years of experience, opened a shop in under three weeks in 2021. It’s not just the fact that the shop opened in no time during an economically difficult time, but Roger’s Tire Service performs daily operations out of a barn.

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Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds  

AutoSuccess

While customer satisfaction with the dealer service experience has rebounded this year, dealers continue to grapple with parts and labor shortages that are fueling longer wait times for appointments, according to the J.D. Customer Service Index (CSI) Study, released recently. Power 2024 U.S. The 2024 U.S.

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Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96
article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 98