Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
AutoSuccess
JANUARY 5, 2024
vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. down from 35% in 2021. in 2021 (the last time the service study was released), but down from an average of 2.8 down from 35% in 2021, with general repair and service stations a close second at 28%.
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