2023 Auto Repair Shop Customer Service 
Shop Marketing Pros
JUNE 9, 2023
Marketing for the auto shop professional. Watch a 6 min demo video Schedule a discovery call menu The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing Automotive Management , Leadership , Marketing Introduction We’re coming up on June, and I was tasked with writing this article. Let’s get started.
Auto Service World
SEPTEMBER 12, 2024
Canadian vehicle owners are facing rising costs for maintenance and repairs as inflation continues to impact the automotive aftermarket. Power 2024 Canada Customer Service Index—Long-Term (CSI-LT) Study found that the average cost of a dealership visit has climbed to $465, up from $432 a year ago, a 7.6 per cent jump.
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Automotive Management Network
JULY 13, 2023
Are you ready to propel your auto shop business to new heights in 2023? From strategic planning to streamlined operations, get ready to shift gears and drive your auto repair shop to unparalleled success. Look no further than the transformative power of an automotive business coach. Let’s dive in!
BA Auto Care
JUNE 30, 2023
Founded in 1978 as British American Auto Care by England native Brian England, the auto repair shop quickly established its reputation for quality auto repair backed by 5-Star customer service. The individual customer’s driving habits drive the details of the plan.
Autoflow
SEPTEMBER 13, 2023
The secret to automotive customer retention lies in offering convenience and building trust so they don’t go anywhere else. As of August 2023, 168,000 businesses offered automotive industry repair services in the United States. So, how do you stand out from the crowd and keep customers back?
Shop Marketing Pros
SEPTEMBER 18, 2023
Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. At Shop Marketing Pros, we tend to work with the best of the best shops. Comeback Rate or Customer Satisfaction I put these two together because they work hand-in-hand. It’s also your job to make the client happy.
Auto Profit Masters
JULY 7, 2023
So, it was that Chris went from owning no locations to two auto repair shops and three other operations in the space of a few months. “I We gave the customer base something they were lacking,” says Chris. Within a month, he jumped at an opportunity to purchase a shop in West Wichita.
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