Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
AutoSuccess
JANUARY 5, 2024
New research released by Cox Automotive on the U.S. vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. quick lube locations, service centers.) In 2023, dealerships accounted for 30% of all service visits in the U.S., down from 35% in 2021.
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