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Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops

AutoSuccess

vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. In 2023, dealerships accounted for 30% of all service visits in the U.S., down from 35% in 2021, with general repair and service stations a close second at 28%. quick lube locations, service centers.)

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Turbocharged 5.9L Common Rail Cummins Engine in a 1947 Ford

Tomorrow's Technician

Over the years, Chase and his team have put together some of the coolest diesel cars and trucks out there, many of which are featured on the MotorTrend TV show ‘Texas Metal’s Loud and Lifted.’ Early in 2023, he caught our attention again when we saw pictures on the internet of a 2004 Lamborghini Gallardo with a 5.9L 1947 Ford with a 5.9L

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Cox study shows dealership service lanes losing market share, consumer trust

Auto Remarketing

Dealership service departments are not only losing market share to general repair shops — they’re also losing the trust of consumers, according to the latest research by Cox Automotive. in 2023, down from 35% in the most recent previous survey in 2021.