Cox Automotive Service Study: Dealerships Losing Ground to General Repair Shops
AutoSuccess
JANUARY 5, 2024
vehicle service industry shows that franchised dealerships continue to lose share to general repair shops. In 2023, dealerships accounted for 30% of all service visits in the U.S., down from 35% in 2021, with general repair and service stations a close second at 28%. quick lube locations, service centers.)
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