Auto Profit Masters

MAY 9, 2023

This past weekend, May 6-7, 2023, shop owners, service advisors, and technicians from all over North America gathered in Denver, Colorado for the first-ever Team Development Summit.

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Institute for Automotive Business Excellence

JANUARY 26, 2023

I have been asked by several industry peers about my thoughts on what to expect in 2023 as an independent repair shop owner. “Is The year 2023 starts with a simple date on a calendar and your perception is what often determines your reality. Now, is there anything I do think that auto shop owners should expect in 2023?

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Shop Marketing Pros

SEPTEMBER 18, 2023

Once that happens, marketing has done its job and it’s time for sales and customer service to kick in. Most of our clients have great service advisors who have great phone skills, but we still run into situations where the marketing we’re doing is working but it’s not resulting in enough new work for the shop. He has a point.

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Auto Remarketing

MARCH 14, 2025

Power said dealers have actually lost ground in some areas, noting the average number of days customers must wait for an appointment is longer than it was from 2018 to 2022 and is only slightly better than in 2023 and 2024. Power director of automotive retail John Tenerovich said. The survey was conducted from July through December 2024.

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Shop Marketing Pros

SEPTEMBER 6, 2023

As I write this in August 2023, Remarkable Results Radio has published over 1,425 episodes. Owners, Service Advisors, technicians, those who work for companies that serve our industry, investors, and more. Every show covers all topics in the auto repair space, and Carm has undoubtedly become the voice of the aftermarket.

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AutoSuccess

MARCH 14, 2024

It also provides a numerical index ranking of the highest-performing automotive brands sold in the United States, which is based on the combined scores of five measures that comprise the vehicle owner service experience. days in 2023, while owners of premium vehicles wait 5.4 days in 2023, while owners of premium vehicles wait 5.4

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Shop Marketing Pros

OCTOBER 27, 2023

As I write this, it’s October 2023. In August 2023, we had more clients than ever touting record months. 2021: October $25,000 November $24,000 December $18,000 2022: October $40,000 November: $37,000 December: $31,000 2023: October $64,000 November: TBD December: TBD If you look at these numbers, you’re having great growth.

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BA Auto Care

FEBRUARY 6, 2023

How to save money with new hybrid battery services Brian England , Mon, Feb 6, 2023 For most of us, driving a hybrid vehicle is much more than just transportation. The remanufacturing companies offer upgrades using new types of cells that improve range and have a longer warranty if this appeals to you discuss with our service advisor.

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Institute for Automotive Business Excellence

APRIL 26, 2023

Jimmy Lea will assume his new role as Vice President of Business Development at The Institute on May 2, 2023. About The Institute for Automotive Business Excellence: The Institute for Automotive Business Excellence provides training, coaching, and group support to automotive business owners, managers, and service advisors.

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Shop Marketing Pros

JUNE 9, 2023

The most common phone skills issues we hear when listening to calls include: The service advisor sounds grumpy or hurried when answering the phone. The service advisor doesn’t ask for the appointment. The service advisor’s job is to lead the caller through the discussion and make an appointment.

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Auto Remarketing

MARCH 6, 2025

of replacement tires in 2023. Even with all technology present and coming in the future, the service advisor needs to still be prepared and able to speak to and sell tires. Its not in parts. Its not oil changes. Right now, dealerships lose more than $90,000,000,000 in tire revenue. Franchise dealers in the U.S. sold only 9.1%

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