Jalopnik

JUNE 15, 2024

A woman in Knoxville, Tennessee had to turn to a local news station’s “Help Me” consumer affairs guy after a used car dealership sold her Ford Taurus out from under her after she brought it in for repairs. If that wasn’t bad enough, months later, the car was still registered in her name.

Car Dealership 44

Car Dealership Car Used Cars IT 44

AutoSuccess

FEBRUARY 13, 2024

Rita Case, dealer principal of Rick Case Honda in Davie, Florida, was named the 2024 TIME Dealer of the Year during an awards ceremony at NADA Show 2024 in Las Vegas on Feb. The award, sponsored by Ally Financial, celebrates franchised new-car dealers for exceptional business performance and outstanding community service.

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Automobile Car Dealership Management Education 52

Jalopnik

JANUARY 26, 2024

It’s January 26, 2024, and this is The Morning Shift , your daily roundup of the top automotive headlines from around the world, in one place. Happy Friday! Here are the important stories you need to know. Read more.

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Automotive Car Dealership Finance Car 58

AutoSuccess

OCTOBER 22, 2024

Car buyers’ trust in dealers is a key indicator of how transparent they perceive the car-buying process — even with access to digital tools to complete key elements of their purchase. Using online soft credit pulls and pre-qualification, car buyers can enter a dealership with a sense of their pricing options.

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Car Finance Car Dealership Vehicle 52

AutoSuccess

JANUARY 17, 2025

As the cost of car ownership stabilizes at record highs, new consumer trends are reshaping the car-buying landscape with embedded insurance emerging as a vital component. This trend emphasizes the need for tech-forward solutions that streamline insurance shopping during the car-buying process.

Insurance 52

Insurance Car Dealership Car IT 52

AutoSuccess

FEBRUARY 17, 2025

But to understand why, we need to examine how car dealerships typically work and why Dennis Dillons approach was so different. From left: VETTXs Conner Windust, Dennis Dillions Bryan Bough and VETTXs Corey Abel The Auction Conundrum: A Familiar Tale Lets face it: auctions have been the go-to for many dealerships, but at what cost?

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Car Management Vehicle Used Cars 97

Jalopnik

MARCH 23, 2024

A sucker walks into a new car dealership every minute. Dealership showroom floors are practically delivery rooms for freshly-born suckers. There are shiny new cars on the floor, and rapacious young sales professionals just waiting to lure you into something you can’t afford , don’t need, or otherwise shouldn’t own.…

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Car Car Dealership Electric Vehicles Electric Cars 35

AutoSuccess

SEPTEMBER 3, 2024

PayMaple LLC has announced the upcoming release of its integration with the Clover Flex & Clover Mini products, which is set to be available in October 2024. ” The integration is seamless, enabling car dealerships to quickly activate PayMaple’s services on their Clover Flex devices without needing additional hardware. .

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Car Dealership Automotive Car IT 52

Jalopnik

FEBRUARY 10, 2024

For many buyers, a major hurdle to EV adoption is cost. For a while, there were limited affordable EV electric options. Now that the pre-owned EV market is seeing massive drops in value, there are more opportunities than ever for a reasonably priced way to go electric. So instead of buying the typical mid-sized sedan ,… Read more.

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Car Electricity Car Dealership Finance 57

Jalopnik

JANUARY 9, 2024

The VinFast VF8 is a bad car , and with a base price of nearly $50,000, you can’t even make the argument that it doesn’t need to be fancy because it’s cheap. Despite that (and all the negative reviews that came from the press launch), VinFast decided to start selling its cars in the U.S. Or at least attempt to sell… Read more.

Car 58

Car Car Dealership IT Electric Vehicles 58

AutoSuccess

NOVEMBER 15, 2024

Dealerships are especially vulnerable, evidenced by the June 2024 cyberattack on CDK Global that affected 15,000 car dealerships and resulted in an estimated $1 billion in collective damages. With as many as 41% of small to mid-size businesses suffering a cyberattack last year, and the global average cost reaching $4.88

Insurance 105

Insurance Management Car Dealership IT 105

Jalopnik

JULY 16, 2024

It’s Tuesday, July 16, 2024, and this is The Morning Shift , your daily roundup of the top automotive headlines from around the world, in one place. Good morning! Here are the important stories you need to know. Read more.

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Automotive Car Dealership Electric Vehicles Electric Cars 60

Jalopnik

JANUARY 10, 2024

It’s January 10, 2024, and this is The Morning Shift — your daily roundup of the top automotive headlines from around the world, all in one place. Happy Wednesday! Here are the important stories you need to know. Read more.

Vehicle 65

Vehicle Automotive Car Dealership Finance 65

Jalopnik

NOVEMBER 16, 2023

Hyundai announced Thursday that it will be the first brand to sell cars on Amazon starting in 2024. This somewhat dystopian announcement is intended to bring ease to the car buying process, and will allow purchasers the option to receive delivery of their new car directly to their home, or pick it up from their local… Read more.

Car 63

Car IT Car Dealership 63

AutoSuccess

JANUARY 30, 2024

Space Auto has announced a new integrated Digital Retailing and Digital Desking feature as part of its software suite beginning in January 2024. The new feature will allow car dealerships to offer customers different options for their vehicle purchases, including terms, monthly payments and rates.

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Retail Software Car Dealership Management 52

Auto Remarketing

SEPTEMBER 23, 2024

For car dealerships, this translates to websites that mirror the positive online shopping experience customers have elsewhere. A dealership’s website is the battleground for converting digital window shoppers into potential buyers. To succeed, traditional relationships must be supplemented with strong digital engagement.

Car Dealership 52

Car Dealership Finance Retail Car 52

Jalopnik

JULY 3, 2024

It’s Wednesday, July 3, 2024, and this is The Morning Shift , your daily roundup of the top automotive headlines from around the world, in one place. Good morning! Here are the important stories you need to know. Read more.

Automotive 53

Automotive Car Dealership Electric Cars Finance 53

AutoSuccess

JANUARY 29, 2024

Back in the early days of his career, Jose Mendoza was simply looking for an office job at a local car dealership. During his interview process with the dealership’s general manager, their general sales manager actually convinced Mendoza to the sales side of the business with an odd persuasion method. “It

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Management Vehicle Customer Service Car Dealership 97

AutoSuccess

AUGUST 23, 2024

That number jumped in 2024 to an estimated $28.8 Why Your Dealership Website Needs a Shift As people interact more online, they began to judge the quality of their services and experiences based on their engagement. A dealership’s website is the battleground for converting digital window shoppers into potential buyers.

Car Dealership 40

Car Dealership Finance Retail Car 40

Auto Remarketing

JUNE 4, 2024

Since a majority of car shoppers underestimate EVs’ median range, it creates an opportunity for the EV industry — automakers, car dealerships, electric charging companies, etc. — The report said charging failures due to station outages and equipment malfunctions fell from 71% in Q4 2023 to 59% in Q1 2024.

Electric Vehicles 52

Electric Vehicles Electricity Car Dealership Vehicle 52

AutoSuccess

JULY 15, 2024

With Shuttle OnDemand, dealerships will only pay for the rides and vouchers they use. Increase revenue : According to RedCap, in 2024 dealerships are experiencing a 63% increase in customer spend when the customer is transported from the dealership to their home or work.

Transportation 52

Transportation Service Advisor Utilities Automotive 52

Auto Remarketing

NOVEMBER 25, 2024

Independent car dealerships had to navigate a number of trends in 2024, from supply constraints to consumers reacting to new economic pressures. No matter what curveballs are around the corner, there are key strategies used-car dealers should consider to consistently boost profitability.

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Car Transportation Used Cars Finance 52

Jalopnik

APRIL 23, 2024

Car dealers are terrified of direct sales. I mean, how else are they going to charge for crap you don’t need and try to force you into financing their bonuses plus the price of the car for 84 months? They see protecting the franchise sales model as paramount. Skipping the middle man is such a threat to their bottom… Read more.

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Finance Car Car Dealership Automobile 55

Auto Service World

DECEMBER 4, 2024

Catharines branch of Motorcade Industries is the 2024 Jobber of the Year The customer isn’t just a means to an end for a business. branch at Motorcade Industries and it’s why they’re the 2024 Jobber of the Year. After moving on to another dealership which later closed, the opportunity came up to run this Motorcade branch.

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Retail Management Automotive Customer Service 278

Jalopnik

MARCH 6, 2024

As it turns out, the vast majority of Americans think car dealerships are out to rip them off. The new KPA 2024 Dealership Trust Survey shows some fairly extreme gaps between perception and reality when it comes to pricing and financing. Read more.

Car Dealership 55

Car Dealership Finance Car IT 55

Jalopnik

JANUARY 2, 2024

Russian President Vladimir Putin vowed increased intensity and frequency of attacks on Ukraine, and started 2024 with a bombardment of the country’s two largest cities, Kyiv and Kharkiv. Tuesday’s shelling and drone attacks lasted more than ninety minutes and resulted in death and destruction, leaving smoldering… Read more.

Car Dealership 58

Car Dealership Car 58

AutoSuccess

MARCH 12, 2024

KPA recently announced the results of its 2024 KPA Dealership Trust Survey conducted by The Harris Poll. The survey reveals that about one-third of Americans have experienced things like deceptive selling, hidden fees or dishonest salespeople at car dealerships.

Car Dealership 52

Car Dealership Finance Retail Car 52

Auto Remarketing

MAY 9, 2024

Are traditional car dealerships becoming less relevant in this era of digital disruption? The 2024 Urban Science Dealership Transformation Index polled 3,005 U.S. car buyers in three “key dimensions” — dealer relevance, trend resistance and actions — to measure customer perception of dealers.

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Jalopnik

JANUARY 3, 2025

In 2024, car buyers got a very slight respite from the record-high car prices weve seen for almost half a decade now , and it seems like that trend will continue through 2025 thanks to dealers offering more and more cash on the hood of new cars.

Car 53

Car Car Dealership Electric Vehicles IT 53

Jalopnik

JANUARY 11, 2025

sales drop in 2024 in comparison to 2023, and now it seems its dealers dont even trust the direction it is heading in. A new dealership sentiment survey from Kerrigan Advisors, a dealership consulting Read more. Stellantis is not having a good time right now. The Transatlantic automaker just posed a 15 percent overall U.S.

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Consulting Car Dealership IT Electric Vehicles 51

AutoSuccess

JANUARY 29, 2025

TraXtion closed 2024 with strong momentum from continued customer growth and the launching of three new innovations that help dealers capture more revenue in the service lane, the company announced. WheelSpec enables car dealerships to automatically quote replacement tires on a moving vehicle as it enters the service lane or bay.

Car Dealership 52

Car Dealership Software Vehicle Management 52

Jalopnik

AUGUST 13, 2024

It’s Tuesday, August 13, 2024, and this is The Morning Shift , your daily roundup of the top automotive headlines from around the world, in one place. Good morning! Here are the important stories you need to know. Read more.

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Automotive Car Dealership Electric Vehicles Electric Cars 60