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More than 14 million vehicles have been recalled so far this year and Ford topped the list for the most in the second quarter of 2024 in the U.S. BizzyCar, a leading recall management platform for cardealerships, released its … The post Which brand was recalled most last quarter? appeared first on Auto Service World.
How Dennis Dillon Auto Group Built a Winning Private-Party Buying Program Most car dealers think the best used vehicles are found at auctions. We talked with their used car manager, Bryan Bough, about their private-party buying program. They didnt just tweak their existing process; they completely reinvented how they acquire used cars.
Catharines branch of Motorcade Industries is the 2024 Jobber of the Year The customer isn’t just a means to an end for a business. branch at Motorcade Industries and it’s why they’re the 2024 Jobber of the Year. After moving on to another dealership which later closed, the opportunity came up to run this Motorcade branch.
It’s Friday, June 21, 2024, and this is The Morning Shift , your daily roundup of the top automotive headlines from around the world, in one place. Good morning! Here are the important stories you need to know. Read more.
Russian President Vladimir Putin vowed increased intensity and frequency of attacks on Ukraine, and started 2024 with a bombardment of the country’s two largest cities, Kyiv and Kharkiv. Tuesday’s shelling and drone attacks lasted more than ninety minutes and resulted in death and destruction, leaving smoldering… Read more.
Dealerships are Now Fully in the Digital Age Todays auto industry is now defined by the digital journey. The vast majority of consumers rely on the internet to find a local cardealership, as well as deals offered by that dealership. The benefits of utilizing VDPs in lead generation strategies are numerous.
A woman in Knoxville, Tennessee had to turn to a local news station’s “Help Me” consumer affairs guy after a used cardealership sold her Ford Taurus out from under her after she brought it in for repairs. If that wasn’t bad enough, months later, the car was still registered in her name.
Car buyers’ trust in dealers is a key indicator of how transparent they perceive the car-buying process — even with access to digital tools to complete key elements of their purchase. Using online soft credit pulls and pre-qualification, car buyers can enter a dealership with a sense of their pricing options.
As cyber activity toward cardealerships has intensified, cyber compliance and prevention companies are ratcheting their defenses. Verizons 2024 Data Breach Investigations Report notes that 68% of breaches involve the human element. Ensure your networks are fortified with the best network defense practices and technology.
A week prior to ending the second quarter of 2024, CDK Global was hit with a massive cyberattack whose impact was felt by cardealerships nationwide. Said attack impaired a system used by almost 15,000 dealers in the United States, including Ford Motor Company.
has introduced Flip2txt , a game-changing solution designed to transform the way cardealerships receive and manage calls, the company said in a press release. Flip2txt represents a significant step forward in the call management technology available for cardealerships today,” said Ted Rubin, chief executive officer of ActivEngage.
Polly announced the results of its 2025 Embedded Auto Insurance Study , offering a deeper look into the shifting priorities of car buyers. As the cost of car ownership stabilizes at record highs, new consumer trends are reshaping the car-buying landscape with embedded insurance emerging as a vital component.
There’s a cardealership in Fort Lauderdale that may or may not struggle to find a new owner for this special edition 2024 Camaro. Their first attempt at auctioning off the car failed, with the highest bid maxing out at $162,000, short of the undisclosed reserve. What, you think that’s crazy?
The VinFast VF8 is a bad car , and with a base price of nearly $50,000, you can’t even make the argument that it doesn’t need to be fancy because it’s cheap. Despite that (and all the negative reviews that came from the press launch), VinFast decided to start selling its cars in the U.S. Or at least attempt to sell… Read more.
Hyundai announced Thursday that it will be the first brand to sell cars on Amazon starting in 2024. This somewhat dystopian announcement is intended to bring ease to the car buying process, and will allow purchasers the option to receive delivery of their new car directly to their home, or pick it up from their local… Read more.
A sucker walks into a new cardealership every minute. Dealership showroom floors are practically delivery rooms for freshly-born suckers. There are shiny new cars on the floor, and rapacious young sales professionals just waiting to lure you into something you can’t afford , don’t need, or otherwise shouldn’t own.…
Rita Case, dealer principal of Rick Case Honda in Davie, Florida, was named the 2024 TIME Dealer of the Year during an awards ceremony at NADA Show 2024 in Las Vegas on Feb. The award, sponsored by Ally Financial, celebrates franchised new-car dealers for exceptional business performance and outstanding community service.
For many buyers, a major hurdle to EV adoption is cost. For a while, there were limited affordable EV electric options. Now that the pre-owned EV market is seeing massive drops in value, there are more opportunities than ever for a reasonably priced way to go electric. So instead of buying the typical mid-sized sedan ,… Read more.
It’s January 26, 2024, and this is The Morning Shift , your daily roundup of the top automotive headlines from around the world, in one place. Happy Friday! Here are the important stories you need to know. Read more.
PayMaple LLC has announced the upcoming release of its integration with the Clover Flex & Clover Mini products, which is set to be available in October 2024. ” The integration is seamless, enabling cardealerships to quickly activate PayMaple’s services on their Clover Flex devices without needing additional hardware. .
Car dealers are terrified of direct sales. I mean, how else are they going to charge for crap you don’t need and try to force you into financing their bonuses plus the price of the car for 84 months? They see protecting the franchise sales model as paramount. Skipping the middle man is such a threat to their bottom… Read more.
Independent cardealerships had to navigate a number of trends in 2024, from supply constraints to consumers reacting to new economic pressures. No matter what curveballs are around the corner, there are key strategies used-car dealers should consider to consistently boost profitability.
Back in the early days of his career, Jose Mendoza was simply looking for an office job at a local cardealership. During his interview process with the dealership’s general manager, their general sales manager actually convinced Mendoza to the sales side of the business with an odd persuasion method. “He He yelled at me!”
Dealerships are especially vulnerable, evidenced by the June 2024 cyberattack on CDK Global that affected 15,000 cardealerships and resulted in an estimated $1 billion in collective damages. With as many as 41% of small to mid-size businesses suffering a cyberattack last year, and the global average cost reaching $4.88
For cardealerships, this translates to websites that mirror the positive online shopping experience customers have elsewhere. A dealership’s website is the battleground for converting digital window shoppers into potential buyers. To succeed, traditional relationships must be supplemented with strong digital engagement.
Space Auto has announced a new integrated Digital Retailing and Digital Desking feature as part of its software suite beginning in January 2024. The new feature will allow cardealerships to offer customers different options for their vehicle purchases, including terms, monthly payments and rates.
It’s Tuesday, July 16, 2024, and this is The Morning Shift , your daily roundup of the top automotive headlines from around the world, in one place. Good morning! Here are the important stories you need to know. Read more.
It’s January 10, 2024, and this is The Morning Shift — your daily roundup of the top automotive headlines from around the world, all in one place. Happy Wednesday! Here are the important stories you need to know. Read more.
It’s Wednesday, July 3, 2024, and this is The Morning Shift , your daily roundup of the top automotive headlines from around the world, in one place. Good morning! Here are the important stories you need to know. Read more.
That number jumped in 2024 to an estimated $28.8 Why Your Dealership Website Needs a Shift As people interact more online, they began to judge the quality of their services and experiences based on their engagement. A dealership’s website is the battleground for converting digital window shoppers into potential buyers.
The CarGurus survey asked 1,050 car shoppers about three common perceptions — about EV range, cost and the belief that most of the opinions expressed about EVs are based on experience — and comparing their responses to survey results and facts from other sources. to boost EV adoption by making this case to consumers.”
“Our integration gives dealerships a comprehensive solution to streamline customer transportation and organize parts deliveries, equipping them with the tools they need to improve operational efficiency while providing exceptional customer experiences.” With Shuttle OnDemand, dealerships will only pay for the rides and vouchers they use.
As it turns out, the vast majority of Americans think cardealerships are out to rip them off. The new KPA 2024Dealership Trust Survey shows some fairly extreme gaps between perception and reality when it comes to pricing and financing. Read more.
Are traditional cardealerships becoming less relevant in this era of digital disruption? The 2024 Urban Science Dealership Transformation Index polled 3,005 U.S. car buyers in three “key dimensions” — dealer relevance, trend resistance and actions — to measure customer perception of dealers.
KPA recently announced the results of its 2024 KPA Dealership Trust Survey conducted by The Harris Poll. The survey reveals that about one-third of Americans have experienced things like deceptive selling, hidden fees or dishonest salespeople at cardealerships. Develop new ones that include CARS compliance.
In 2024, car buyers got a very slight respite from the record-high car prices weve seen for almost half a decade now , and it seems like that trend will continue through 2025 thanks to dealers offering more and more cash on the hood of new cars.
TraXtion closed 2024 with strong momentum from continued customer growth and the launching of three new innovations that help dealers capture more revenue in the service lane, the company announced. WheelSpec enables cardealerships to automatically quote replacement tires on a moving vehicle as it enters the service lane or bay.
sales drop in 2024 in comparison to 2023, and now it seems its dealers dont even trust the direction it is heading in. A new dealership sentiment survey from Kerrigan Advisors, a dealership consulting Read more. Stellantis is not having a good time right now. The Transatlantic automaker just posed a 15 percent overall U.S.
It’s Tuesday, August 13, 2024, and this is The Morning Shift , your daily roundup of the top automotive headlines from around the world, in one place. Good morning! Here are the important stories you need to know. Read more.
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