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NKC’s Jack Stow A Real Vehicle Care RockStar

Tomorrow's Technician

Because of the family business, Stow’s first car was supposed to be a Dodge Challenger. While Stow’s father had had plans for his son to work at his own dealership as a tech, Stow stayed with Bill Wood’s Ford for years, becoming a die-hard Blue Oval fan. Show Me the Way According to Stow, it’s much easier to fix a car than to teach. “I

Vehicle 130
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Should Techs Have to Provide their Own Scanners and Diagnostic Tools?

Automotive Management Network

We have previously discussed the necessity for techs to buy their own tools in order to do their jobs and remain competitive in the automotive repair industry. The sheer number of tools required, as well as their cost, causes many techs a great deal of stress. Do scanners meet the definition of a “basic” tool?

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Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. If we promised the car at 4 p.m.

IT 98
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Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. If we promised the car at 4 p.m.

IT 96