Automotive Management Network

JULY 1, 2021

We have previously discussed the necessity for techs to buy their own tools in order to do their jobs and remain competitive in the automotive repair industry. The sheer number of tools required, as well as their cost, causes many techs a great deal of stress. These fall into two categories: basic and advanced.

Management 52

Management Manufacturing Auto Repair Shop A Tech 52

Tire Review Magazine

DECEMBER 11, 2024

It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members.

IT 96

IT Retail Customer Service Management 96