Automotive Management Network

JULY 1, 2021

Most auto repair shops require their techs to have a basic set of tools and view having a complete set as a sign of professionalism. Before cars were computerized, the tool requirements were much more basic and affordable for the average tech. Aftermarket diagnostic scan tools utilize data licensed through each OEM.

Management 52

Management Manufacturing Auto Repair Shop A Tech 52

Automotive Management Network

MAY 31, 2021

Customers with cars that need service can be impatient to get them fixed and dissatisfied with any delays or excuses. Shop owners, dealing with concerns about the bottom line and tech shortages, walk a fine line between customer service and profitability. Is there a solution to this problem? That’s the name of the game.

Auto Repair 52

Auto Repair Software Management Automotive 52

Shop Marketing Pros

JUNE 9, 2023

Obviously, getting a car repaired isn’t quite the commitment that marriage is, but the principle is still the same. However, the problem that does exist is that shop owners think they’re going to live a life doing the thing they love most when they open their shop, fixing cars. Like most, I was a tech before becoming a shop owner.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130

The Mechanic Doctor

OCTOBER 17, 2023

Cars have become more complex, equipped with computer systems and electronic components that have transformed them from mere machines to intelligent devices on wheels. Hybrid Skill Sets: Tomorrow’s mechanic will be a blend of the traditional wrench-wielding expert and a tech-savvy professional.

Mechanic 52

Mechanic Management Vehicle Software 52

Tire Review Magazine

DECEMBER 11, 2024

At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. If we promised the car at 4 p.m.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

At Best-One of Indy, we strive to not only know your car, but we also want to know our customers and their family, says Nick Howe, vice president of retail at Best-One of Indy. It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. If we promised the car at 4 p.m.

IT 96

IT Retail Customer Service Management 96