A Tech Customer Service Education 
Shop Marketing Pros
JUNE 9, 2023
Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. Like most, I was a tech before becoming a shop owner.
Autoflow
MAY 8, 2023
Comparatively, digital vehicle inspection software allows a tech to take photos and videos of the car on the hoist. He or she then shares it seamlessly with all staff and the customer. When you make it clear what a part does and why it needs replacement, they feel more included and educated about the decision.
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Auto Service World
NOVEMBER 12, 2024
We surveyed professionals to understand their views on technology, customer behaviour, and what they need to thrive in their careers Auto repair technicians and service advisors are the lifeblood of the automotive service industry. As the technological and customer service landscape evolves, so too do their roles.
Tire Review Magazine
DECEMBER 11, 2024
Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.
Tire Review Magazine
DECEMBER 11, 2024
Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.
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