A Tech Customer Service IT 
Automotive Training Centre
JANUARY 9, 2025
By graduation, students are prepared to meet the demands of a tech-savvy clientele. Theyll be ready to deliver seamless service powered by IoT. Revolutionizing Customer Experience IoT improves vehicle performance and repair efficiency but it also transforms the customer experience. Where I work, they saw what I could do.
Shop Marketing Pros
JUNE 9, 2023
What Services Do You Want To Sell? Your billboards talk about your 30 years of service and ASE certifications. I had a plan for what it was going to look like, but that went completely out the window. Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. Contents 1.
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Autoflow
JULY 10, 2023
Maximize Technician Efficiency to Satisfy More Customers In today’s instant-reward world, no one wants to wait for long to get an answer. However, when it comes to auto repair, you want to make sure customers get a thorough estimate. So, how do you offer this level of service with speed and accuracy?
Automotive Management Network
MAY 31, 2021
Customers with cars that need service can be impatient to get them fixed and dissatisfied with any delays or excuses. Shop owners, dealing with concerns about the bottom line and tech shortages, walk a fine line between customer service and profitability. Is there a solution to this problem? Are Thursdays slow?
Autoflow
MAY 8, 2023
By investing time in customers, you put yourself in a position to bring in even more business. Afterward, the tech or a service advisor would have to call and explain to a customer what was wrong. Comparatively, digital vehicle inspection software allows a tech to take photos and videos of the car on the hoist.
Auto Service World
NOVEMBER 12, 2024
We surveyed professionals to understand their views on technology, customer behaviour, and what they need to thrive in their careers Auto repair technicians and service advisors are the lifeblood of the automotive service industry. As the technological and customer service landscape evolves, so too do their roles.
Tire Review Magazine
DECEMBER 11, 2024
Indianapolis-based Best-One of Indy has transformed what could be routine vehicle service into an experience that puts people first, whether those people are customers walking through the door or technicians working in the bay. Best-One of Indy has 15 locations and 180 full-time and eight part-time team members.
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