A Tech Customer Service Oil Change 
Autoflow
JULY 10, 2023
Ideally, you’ll have a good mix of high-turnover services in some bays and bigger-revenue repairs in others. Every minute that a tech spends under the hood or a hoist boosts your profitability. Ultimately, this respect for a customer’s time makes them loyal to your auto repair shop. What makes a technician work more efficiently?
Shop Marketing Pros
JUNE 9, 2023
In direct mail, you’re promoting an oil change special. Your billboards talk about your 30 years of service and ASE certifications. Like most, I was a tech before becoming a shop owner. Use it wisely and build the capacity to do the increased level of work at the highest quality and level of customer service.
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Tire Review Magazine
DECEMBER 11, 2024
Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.
Tire Review Magazine
DECEMBER 11, 2024
Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.
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