Remove A Tech Remove Customer Service Remove Oil Change
article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96
article thumbnail

Maximize Technician Efficiency to Satisfy More Customers

Autoflow

Ideally, you’ll have a good mix of high-turnover services in some bays and bigger-revenue repairs in others. Every minute that a tech spends under the hood or a hoist boosts your profitability. Ultimately, this respect for a customer’s time makes them loyal to your auto repair shop. What makes a technician work more efficiently?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing

Shop Marketing Pros

In direct mail, you’re promoting an oil change special. Your billboards talk about your 30 years of service and ASE certifications. Like most, I was a tech before becoming a shop owner. Use it wisely and build the capacity to do the increased level of work at the highest quality and level of customer service.

article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 98