Remove A Tech Remove Customer Service Remove Technical
article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 96
article thumbnail

The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing

Shop Marketing Pros

Like most, I was a tech before becoming a shop owner. They have technical classes, management classes, and marketing classes. I see shop owners who no longer turn wrenches taking technical classes and bypassing marketing classes. The service advisor doesn’t ask for the appointment. Put a stack of R.O.s

article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

Doing the bare minimum is not in its DNA instead, the business is simply built differently, and has formed a foundation from its four core values that seep into every aspect of its business from its marketing approach, commitment to customer service, community involvement and technician training initiatives.

IT 98