A Tech Customer Service Utilities 
Automotive Management Network
MAY 31, 2021
Customers with cars that need service can be impatient to get them fixed and dissatisfied with any delays or excuses. Shop owners, dealing with concerns about the bottom line and tech shortages, walk a fine line between customer service and profitability. Is there a solution to this problem?
Shop Marketing Pros
JUNE 9, 2023
Like most, I was a tech before becoming a shop owner. Loretta said: Under utilizing their social media and taking advantage of organic marketing. Use it wisely and build the capacity to do the increased level of work at the highest quality and level of customer service. I was and still am at home under the hood of a car.
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