Automotive Management Network

OCTOBER 16, 2020

If a tech doesn’t have the right skills, there’s no point even conducting an interview. Training isn’t everything , though, and continuing education in the field has made training a beginning rather than an end of the learning process. Another way to determine personality traits is to utilize personality tests.

Management 52

Management Auto Repair Education Auto Repair Shop 52

Shop Marketing Pros

JUNE 9, 2023

Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. Usually, I write these things in an educational format, but this time I will mix a little storytelling with some education. Like most, I was a tech before becoming a shop owner.

Auto Repair Shop 130

Auto Repair Shop Auto Repair Management Education 130

Tire Review Magazine

DECEMBER 11, 2024

It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members.

IT 98

IT Retail Customer Service Management 98

Tire Review Magazine

DECEMBER 11, 2024

It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members.

IT 96

IT Retail Customer Service Management 96