article thumbnail

From the Magazine: So you’re thinking about opening a second location…

Auto Service World

The most important thing that I have learned is that someone must be managing the business. That may not be you — you may want to stay in the bays as a tech — but that means you need to hire a manager. The most important thing that I have learned is that someone must be managing the business.

article thumbnail

Extra Jobs For Service Pros That Wish To Disconnect From Cars

Auto Service World

Duties performed by VA include: Scheduling appointments Arranging travel Data entry Managing emails Managing social media Providing customer support Bookkeeping Your only costs to this side hustle are a computer and reliable internet. A tech support personnel troubleshoots and solves IT issues for their clients.

Car 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Meet Brandon Baldwin, B’laster Instructor Of The Year Candidate

Tomorrow's Technician

He worked as a Cadillac/Buick tech at a dealership in Buffalo, then as a tech at an independent shop where he worked on domestic, Asian and European cars. “I After being permanently hurt being a tech, Baldwin worked at Goodyear as a service manager while working on his Master’s Degree. His early career emphasized that.

Education 246
article thumbnail

Belt Service For Hybrid and Stop/Start Systems

Tomorrow's Technician

Here is a tech tip you can use if you are seeing more hybrids and stop/start vehicles with noise complaints at your shop. But when the engine starts and stops, it is regulated by the engine management system. The symptoms the customer may describe might seem like the problem is intermittent or random.

article thumbnail

Hiring Based on Personality

Automotive Management Network

Every owner or hiring manager wants to do an exceptional job finding and hiring the right techs so that they will be able to maintain and grow their auto shop. Many managers hire based on personality. If a tech doesn’t have the right skills, there’s no point even conducting an interview. Is this good or bad?

article thumbnail

Techs Rock Candidate Profiles – Emerging Technologies

Tomorrow's Technician

What Paul’s supervisors had to say: Paul’s area manager writes, “This is AMAZING to hear as Paul embodies what [TechForce is] looking to honor with this award. As Paul’s Area Manager, I can personally say Paul exemplifies the characteristics of genuine caring, entrepreneurial, and digital.

ASE 130
article thumbnail

Tech Stack of a Shop

Autoshop Solutions

You need a shop management system in your shop.” Systems That Can Benefit Your Business Shop Management System (SMS): This product helps keep track of performance, organizes records, and improves overall customer experience. Customer Relationship Management (CRM): This tool is excellent for any business.