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Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members. On-going business and technical training.

IT 96
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The Biggest Mistakes Being Made in Your Auto Repair Shop Marketing

Shop Marketing Pros

Like most, I was a tech before becoming a shop owner. They have technical classes, management classes, and marketing classes. I see shop owners who no longer turn wrenches taking technical classes and bypassing marketing classes. Loretta said: Under utilizing their social media and taking advantage of organic marketing.

article thumbnail

Top Shop Best-One of Indy drives excellence through its people-first approach

Tire Review Magazine

It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members. On-going business and technical training.

IT 98