Automotive Management Network
JULY 1, 2021
Aftermarket diagnostic scan tools utilize data licensed through each OEM. Shop owners should understand that every dollar that they invest in specialty tools like diagnostic tools is not only an investment in their shops, it’s an investment in their techs. This is combined with test and validation work done by the tool manufacturer.
Automotive Management Network
OCTOBER 16, 2020
If a tech doesn’t have the right skills, there’s no point even conducting an interview. Another way to determine personality traits is to utilize personality tests. Is this good or bad? Hiring Based on Skills The current employment market is focused on skill sets and who can demonstrate the most comprehensive one. Skills are important.
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Automotive Management Network
MAY 31, 2021
If your staff is not fully comfortable with scheduling or using the tech, that’s what regular training is for. If a tech suggests a service or repair, they should offer to schedule that as well. Technology is only valuable if it’s used and better if it’s used to full effect. That’s the name of the game.
The Mechanic Doctor
OCTOBER 17, 2023
Hybrid Skill Sets: Tomorrow’s mechanic will be a blend of the traditional wrench-wielding expert and a tech-savvy professional. Understanding both mechanical components and digital systems will be crucial.
Shop Marketing Pros
JUNE 9, 2023
Like most, I was a tech before becoming a shop owner. Loretta said: Under utilizing their social media and taking advantage of organic marketing. However, the problem that does exist is that shop owners think they’re going to live a life doing the thing they love most when they open their shop, fixing cars. Put a stack of R.O.s
Tire Review Magazine
DECEMBER 11, 2024
It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members.
Tire Review Magazine
DECEMBER 11, 2024
It doesnt stop when a new hire leaves orientation, or when a tech completes a certification course. The business also utilizes a Google AdWords marketing campaign to record customer phone calls and uses those calls as a learning tool to improve customer service training for its team members.
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