Apprenticeship Customer Service Service Advisor 
Auto Service World
MARCH 13, 2025
Service advisors had the chance to take classes on topics like customer service and selling strategies. At the Overland Park Convention Centre, management training looked at how owners can improve their business by way of training in topics such as financial, leadership, artificial intelligence and more.
Auto Service World
SEPTEMBER 19, 2024
He dove into strategies to improve your business and be better prepared for the fall and winter by offering strategies for better inspections, tire sales, customer service, labour rate and more. He outlined expectations for techs and service advisors — but also what they expect from their boss.
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Shop Marketing Pros
JUNE 14, 2023
Alternative paths to success (00:05:21)* The hosts and Kieran discuss the idea that college is not the only path to success and how apprenticeships are viewed differently in Europe. Explains how it can help with communication, responding to customers, and even writing marketing campaigns. *AI
Tire Review Magazine
MARCH 12, 2025
It was a natural transition to the sales counter and a service advisor position. What he loved most about the job was helping employees and customers figure out and solve their issues. Fox describes the tire industrys current state as one of consolidation, aimed at improving recognition and service.
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